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Key Activities: Quick fixes like password resets, remote printer setups, email configuration, or basic app troubleshooting. We use screen-sharing tools (e.g., NinjaOne/Splashtop) for guided sessions.
What's Included: Automated deployment of OS and software patches for up to 15 Windows/MAC devices.
Key Activities: Weekly scans for vulnerabilities, staged rollouts with rollback options, and post-patch verification.
Your Benefit: Keeps you compliant and secure without manual effort—reduces ransomware risk by 70% (per industry benchmarks).
What's Included: 24/7 real-time monitoring of your network, servers, and endpoints using cloud-based tools like NinjaOne or similar RMM (Remote Monitoring and Management) software.
Key Activities: Automated scans for hardware health (e.g., disk space, CPU overload), network performance, and basic security events (like unusual login attempts).
Anti-virus/Anti-Malware protection
Freeing you to run your business while we handle the IT grunt work remotely—no site visits needed.
If issues escalate beyond first-line help desk/troubleshooting for complex issues (e.g., on-site visits of any kind) those will be billed at an hourly rate depending on the level of complexity.
Key Activities: Quick fixes like password resets, remote printer setups, email configuration, or basic app troubleshooting. We use screen-sharing tools (e.g., NinjaOne/Splashtop) for guided sessions.
What's Included: Automated deployment of OS and software patches for up to 15 Windows/MAC devices.
Key Activities: Weekly scans for vulnerabilities, staged rollouts with rollback options, and post-patch verification.
Your Benefit: Keeps you compliant and secure without manual effort—reduces ransomware risk by 70% (per industry benchmarks).
What's Included: 24/7 real-time monitoring of your network, servers, and endpoints using cloud-based tools like NinjaOne or similar RMM (Remote Monitoring and Management) software.
Key Activities: Automated scans for hardware health (e.g., disk space, CPU overload), network performance, and basic security events (like unusual login attempts).
Anti-virus/Anti-Malware protection
Freeing you to run your business while we handle the IT grunt work remotely—no site visits needed.
If issues escalate beyond first-line help desk/troubleshooting for complex issues (e.g., on-site visits of any kind) those will be billed at an hourly rate depending on the level of complexity.